Live Assist for Microsoft Dynamics 365 Status

All Systems Operational

About This Site

Welcome to the Live Assist for Microsoft Dynamics 365 Service Status Dashboard.

To get help please visit our knowledge base at https://support.liveassistfor365.com

Co-browse Service Operational

Chat Service Operational

Chatbot Service Operational

Voice and Video Escalation Service Operational

Administration Portal Operational

Campaign Management Portal Operational

Billing Portal Operational

Onboarding Service Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 17, 2018

No incidents reported today.

Oct 16, 2018

No incidents reported.

Oct 15, 2018

No incidents reported.

Oct 14, 2018

No incidents reported.

Oct 13, 2018

No incidents reported.

Oct 12, 2018

No incidents reported.

Oct 11, 2018

Maintenance to Billing and Onboarding services

Completed - All maintenance has been completed.
Oct 11, 10:39 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 08:00 UTC

Scheduled - We're planning some maintenance to our service on Thursday 11th October from 08:00 to 11:00 UTC.

Chat services will not be impacted; however, the following services will be unavailable during that time.

1. Billing Portal
2. Onboarding service - installing Live Assist.
Oct 9, 12:13 UTC

Oct 10, 2018

No incidents reported.

Oct 9, 2018

No incidents reported.

Oct 8, 2018

No incidents reported.

Oct 7, 2018

No incidents reported.

Oct 6, 2018

No incidents reported.

Oct 5, 2018

No incidents reported.

Oct 4, 2018

No incidents reported.

Oct 3, 2018

Visitor List Unavalible in EU

Resolved - This incident has been resolved.
Oct 3, 05:51 UTC

Identified - Our teams have isolated the environment for direct testing and investigation.
Expected Implications: Visitor Feed will remain unavailable until testing is complete and the environment has been brought back online.
Oct 2, 17:36 UTC