Resolved -
The incident happened due to a inadvertent configuration change on our Partners on-boarding system. Once it was reverted the provisioning service was restored.
Dec 5, 19:46 UTC
Investigating -
We're currently facing challenges with the onboarding service, making users unable to install Live Assist. Please be assured that our team is actively investigating the issue, and we'll provide updates as soon as we gather more information.
Dec 5, 07:55 UTC