On Sunday 29th April we will be performing maintenance to our backend services in our EMEA data centres.
The maintenance window will start at 05:00 UTC and will complete at or before 09:00 UTC.
Chat services will not be effected; however, changes made through the administration portal may be impacted for a very short time.
In preparation customers will not be able to install Live Assist into Dynamics 365 accounts in the EMEA region. This temporary restriction will be lifted once the maintenance is complete.
Posted on
Apr 24, 14:18 UTC
On Sunday 22nd April we will be performing maintenance to our backend services in our North American data centres.
The maintenance window will start at 07:00 UTC and will complete at or before 10:00 UTC.
Chat services will not be effected; however, changes made through the administration portal may be impacted for a very short time.
In preparation customers will not be able to install Live Assist into Dynamics 365 accounts in the North American region. This temporary restriction will be lifted once the maintenance is complete.
Posted on
Apr 24, 14:20 UTC
Completed -
The scheduled maintenance has been completed.
Apr 22, 16:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 11:00 UTC
Scheduled -
On Sunday 22nd April we will be performing maintenance to our backend services in our APAC data centres.
The maintenance window will start at 11:00 UTC and will complete at or before 16:00 UTC.
Chat services will not be effected; however, changes made through the administration portal may be impacted for a very short time.
In preparation customers will not be able to install Live Assist into Dynamics 365 accounts in the APAC region. This temporary restriction will be lifted once the maintenance is complete.
Apr 19, 09:19 UTC