All Systems Operational

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Welcome to the Live Assist for Microsoft Dynamics 365 Service Status Dashboard.

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Uptime over the past 90 days. View historical uptime.
Co-browse Service ? Operational
Chat Service ? Operational
Chatbot Service ? Operational
Voice and Video Escalation Service ? Operational
Administration Portal ? Operational
Campaign Management Portal ? Operational
Billing Portal ? Operational
Onboarding Service ? Operational
Supervisor Portal Operational
Messaging Service Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Maintenance for Infrastructure Software Updates: NA Region Apr 1, 2023 06:00-08:30 UTC
Our partner will perform routine maintenance on the back-end database infrastructure to improve platform resilience and stability. Due to the nature of the maintenance, customers will experience up to 5 minutes of downtime during the maintenance window for the listed services. We apologize for the inconvenience.

Start Date: 2023-04-01 02:00 AM (EST) to 2023-04-01 04:30 AM (EST)
Posted on Mar 24, 2023 - 10:03 UTC
Past Incidents
Mar 29, 2023

No incidents reported today.

Mar 28, 2023

No incidents reported.

Mar 27, 2023

No incidents reported.

Mar 26, 2023
Maintenance for Infrastructure Software Updates: EMEA Region
Completed - The scheduled maintenance has been completed.
Mar 26, 06:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 01:00 UTC
Scheduled - Our partner will be undergoing scheduled maintenance during this time to allow for accelerated supportability and up-to-date reliability. During this activity, Third Party Bots or Proactive Messaging may observe impacts in the first 3 hours of this maintenance window. Conversations may continue with delays, repeated bot requests, or messages may fail to be sent. Certain custom brand implementations may not function as expected. We apologize for the inconvenience.

Start time: Mar 25th 9:00 PM to Mar 26th 2:00 AM (EST)
Mar 17, 01:09 UTC
Mar 25, 2023

No incidents reported.

Mar 24, 2023

No incidents reported.

Mar 23, 2023

No incidents reported.

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.

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