All Systems Operational

About This Site

Welcome to the Live Assist for Microsoft Dynamics 365 Service Status Dashboard.

To get help please visit our knowledge base at https://support.liveassistfor365.com

Co-browse Service ? Operational
Chat Service ? Operational
Chatbot Service ? Operational
Voice and Video Escalation Service ? Operational
Administration Portal ? Operational
Campaign Management Portal ? Operational
Billing Portal ? Operational
Onboarding Service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 29, 2021

No incidents reported today.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021
Resolved - This issue has now been resolved.
The third party has now resolved the issue following some configuration changes.
Nov 25, 13:54 UTC
Identified - We are aware of the issue and will continue investigating.
We are chasing the third party service for this request and will let you know when we have further information.

We apologise for any inconvenience caused.
Nov 25, 10:31 UTC
Investigating - We are currently experiencing an outage of our support page. (https://support.liveassistfor365.com)
Due to an issue with a third party providing automatic renewal of SSL certificate verification.
Nov 25, 01:15 UTC
Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

Nov 18, 2021
Resolved - We experienced an issue related to the expiration of a certificate key pair.
This caused issues for customers attempting to login into the supervisor portal.

We identified the issue and applied a fix.
We can confirm this issue is now resolved.
The Supervisor portal is now operational.
Nov 18, 09:44 UTC
Identified - We have found and identified the source of the issue and a fix is being implemented.

Please access the Live Assist 365 Supervisor Portal in a new browser profile or a private mode until this issue is resolved.

We will provide further updates when available.
Nov 18, 04:42 UTC
Investigating - We are currently aware of an issue accessing the Live Assist 365 Supervisor Portal across all regions.
Nov 18, 02:24 UTC
Nov 17, 2021

No incidents reported.

Nov 16, 2021

No incidents reported.

Nov 15, 2021

No incidents reported.