All Systems Operational

About This Site

Welcome to the Live Assist for Microsoft Dynamics 365 Service Status Dashboard.

To get help please visit our knowledge base at https://support.liveassistfor365.com

Co-browse Service ? Operational
Chat Service ? Operational
Chatbot Service ? Operational
Voice and Video Escalation Service ? Operational
Administration Portal ? Operational
Campaign Management Portal ? Operational
Billing Portal ? Operational
Onboarding Service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
This is an important announcement for all users of CBA Live Assist for Microsoft Dynamics 365.

CBA will be performing essential maintenance to the Live Assist for Microsoft Dynamics 365 service in our APAC (Asia Pacific) data centres on 9th March 2021.

The maintenance period will start at 16:00 (UTC), last for 3 hours and be completed by 19:00 (UTC).

During this time you may experience short periods of intermittent service.
Posted on Feb 16, 10:14 UTC
Past Incidents
Feb 25, 2021

No incidents reported today.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.

Feb 17, 2021

No incidents reported.

Feb 16, 2021

No incidents reported.

Feb 15, 2021

No incidents reported.

Feb 14, 2021

No incidents reported.

Feb 13, 2021
Resolved - We experienced technical issues where customers might have been unable to initiate a conversation and agents might have experienced log outs and delays loading or responding to conversations.

After a restart of our partners services, their technical teams monitored and verified that the service functionality was restored by 08:40 UTC on 13th Feb
Feb 13, 07:00 UTC
Feb 12, 2021

No incidents reported.

Feb 11, 2021

No incidents reported.