Live Assist for Microsoft Dynamics 365 Status

All Systems Operational

About This Site

Welcome to the Live Assist for Microsoft Dynamics 365 Service Status Dashboard.

To get help please visit our knowledge base at https://support.liveassistfor365.com

Co-browse Service Operational

Chat Service Operational

Chatbot Service Operational

Voice and Video Escalation Service Operational

Administration Portal Operational

Campaign Management Portal Operational

Billing Portal Operational

Onboarding Service Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 29, 2021

No incidents reported today.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

Support Page Outage

Resolved - This issue has now been resolved.
The third party has now resolved the issue following some configuration changes.
Nov 25, 13:54 UTC

Identified - We are aware of the issue and will continue investigating.
We are chasing the third party service for this request and will let you know when we have further information.

We apologise for any inconvenience caused.
Nov 25, 10:31 UTC

Investigating - We are currently experiencing an outage of our support page. (https://support.liveassistfor365.com)
Due to an issue with a third party providing automatic renewal of SSL certificate verification.
Nov 25, 01:15 UTC

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

Nov 18, 2021

Supervisor Portal Outage

Resolved - We experienced an issue related to the expiration of a certificate key pair.
This caused issues for customers attempting to login into the supervisor portal.

We identified the issue and applied a fix.
We can confirm this issue is now resolved.
The Supervisor portal is now operational.
Nov 18, 09:44 UTC

Identified - We have found and identified the source of the issue and a fix is being implemented.

Please access the Live Assist 365 Supervisor Portal in a new browser profile or a private mode until this issue is resolved.

We will provide further updates when available.
Nov 18, 04:42 UTC

Investigating - We are currently aware of an issue accessing the Live Assist 365 Supervisor Portal across all regions.
Nov 18, 02:24 UTC

Nov 17, 2021

No incidents reported.

Nov 16, 2021

No incidents reported.

Nov 15, 2021

No incidents reported.