Network Enhancement Maintenance: NA Region

Scheduled Maintenance Report for Live Assist for Microsoft Dynamics 365

Completed

The scheduled maintenance has been completed.

Posted Nov 15, 2022 - 02:22 UTC

Scheduled

Our partner will perform essential network enhancements for increased resource capacity and service health in our North America environment.

The following impact on service are expected:
•Sixty (60) minutes of downtime during the maintenance activity.
•The approximate impact time begins at 2:30 AM ET.
•Maintenance affects a vast number of internal services and components, and downtime/impact behaviors could be seen for the listed services.

Posted Sep 19, 2022 - 02:09 UTC

This scheduled maintenance affected: Co-browse Service, Chat Service, Chatbot Service, Voice and Video Escalation Service, Administration Portal, Campaign Management Portal, Billing Portal, Onboarding Service, and Supervisor Portal.