Unified Service Desk 4.2 upgrade issue
Identified
We have become aware of issues affecting Live Assist for Dynamics 365 when the Microsoft Unified Service Desk server side version is upgraded to 4.2.0.39
We recommend customers stay on Unified Service Desk server side version 4.1.x until we release a new Live Assist for Dynamics 365 package to resolve the issue.

Note: This does not affect customers who use Live Assist for Dynamics 365 via a browser or USD 4.1 server side or USD 4.2 client side.
Posted Jun 13, 2022 - 10:27 UTC
This incident affects: Chat Service.