Essential Infrastructure Maintenance (AP)
Scheduled Maintenance Report for Live Assist for Microsoft Dynamics 365
The scheduled maintenance has been completed.
Posted Mar 18, 2024 - 16:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 18, 2024 - 12:01 UTC
During the maintenance period, CBA will perform backend maintenance on Live Assist for Dynamics 365.
During each maintenance period for a region, services will generally remain up and we expect very short, if any service outages.
Posted Mar 05, 2024 - 09:17 UTC
This scheduled maintenance affected: Co-browse Service, Chat Service, Chatbot Service, Voice and Video Escalation Service, Administration Portal, Campaign Management Portal, Billing Portal, Onboarding Service, Supervisor Portal, and Messaging Service.