Essential Infrastructure Maintenance (EU)

Scheduled Maintenance Report for Live Assist for Microsoft Dynamics 365

Completed

The scheduled maintenance has been completed.

Posted Mar 11, 2024 - 21:07 UTC

Verifying

Currently verifying maintenance has been completed successfully . We will provide updates as necessary.

Posted Mar 11, 2024 - 20:55 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Mar 11, 2024 - 19:30 UTC

Scheduled

During the maintenance period, CBA will perform backend maintenance on Live Assist for Dynamics 365.
During each maintenance period for a region, services will generally remain up and we expect very short, if any service outages.

Posted Mar 05, 2024 - 09:13 UTC

This scheduled maintenance affected: Co-browse Service, Chat Service, Chatbot Service, Voice and Video Escalation Service, Administration Portal, Campaign Management Portal, Billing Portal, Onboarding Service, Supervisor Portal, and Messaging Service.