CaféX will be performing essential maintenance to the Live Assist for Microsoft Dynamics 365 service in our North American data centres on Tuesday 20th November 2018. We're updating the platform that underpins our services to allow us to deliver features and scale faster than ever. For our fellow geeks out there, we’re migrating our software to run on Docker and Kubernetes.
The maintenance period will start at 09:00 UTC, last for approximately 3 hours and be completed by 12:00 UTC.
See this article in our KB for details of what we are doing, timings and service impact -
https://support.liveassistfor365.com/hc/en-us/articles/360011753154.