Maintenance for Infrastructure Software Updates: NA Region

Scheduled Maintenance Report for Live Assist for Microsoft Dynamics 365

Completed

The scheduled maintenance has been completed.

Posted Apr 01, 2023 - 08:30 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 01, 2023 - 06:00 UTC

Scheduled

Our partner will perform routine maintenance on the back-end database infrastructure to improve platform resilience and stability. Due to the nature of the maintenance, customers will experience up to 5 minutes of downtime during the maintenance window for the listed services. We apologize for the inconvenience.

Start Date: 2023-04-01 02:00 AM (EST) to 2023-04-01 04:30 AM (EST)

Posted Mar 24, 2023 - 10:03 UTC

This scheduled maintenance affected: Chat Service, Campaign Management Portal, and Supervisor Portal.