Infrastructure maintenance in Europe

Scheduled Maintenance Report for Live Assist for Microsoft Dynamics 365

Completed

The scheduled maintenance has been completed.

Posted Nov 14, 2018 - 09:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 14, 2018 - 06:00 UTC

Update

We will be undergoing scheduled maintenance during this time.

Posted Nov 14, 2018 - 05:58 UTC

Scheduled

CaféX will be performing essential maintenance to the Live Assist for Microsoft Dynamics 365 service in our European data centres on Wednesday 14th November 2018. We're updating the platform that underpins our services to allow us to deliver features and scale faster than ever. For our fellow geeks out there, we’re migrating our software to run on Docker and Kubernetes.

The maintenance period will start at 06:00 UTC, last for approximately 3 hours and be completed by 09:00 UTC.

See this article in our KB for details of what we are doing, timings and service impact - https://support.liveassistfor365.com/hc/en-us/articles/360011753154.

Posted Nov 07, 2018 - 18:53 UTC

This scheduled maintenance affected: Chat Service, Chatbot Service, Administration Portal, and Onboarding Service.