Essential Infrastructure Maintenance (NA)
Scheduled Maintenance Report for Live Assist for Microsoft Dynamics 365
The scheduled maintenance has been delayed. Further updates will be provided shortly.
Posted Mar 14, 2024 - 11:16 UTC
In progress
Scheduled maintenance has been delayed and will resume tomorrow at 11:00 (UTC).
Posted Mar 14, 2024 - 11:00 UTC
During the maintenance period, CBA will perform backend maintenance on Live Assist for Dynamics 365.
During each maintenance period for a region, services will generally remain up and we expect very short, if any service outages.
Posted Mar 05, 2024 - 09:15 UTC
This scheduled maintenance affected: Co-browse Service, Chat Service, Chatbot Service, Voice and Video Escalation Service, Administration Portal, Campaign Management Portal, Billing Portal, Onboarding Service, Supervisor Portal, and Messaging Service.