Essential Infrastructure Maintenance (NA)

Scheduled Maintenance Report for Live Assist for Microsoft Dynamics 365

Completed

The scheduled maintenance has been delayed. Further updates will be provided shortly.

Posted Mar 14, 2024 - 11:16 UTC

In progress

Scheduled maintenance has been delayed and will resume tomorrow at 11:00 (UTC).

Posted Mar 14, 2024 - 11:00 UTC

Scheduled

During the maintenance period, CBA will perform backend maintenance on Live Assist for Dynamics 365.
During each maintenance period for a region, services will generally remain up and we expect very short, if any service outages.

Posted Mar 05, 2024 - 09:15 UTC

This scheduled maintenance affected: Co-browse Service, Chat Service, Chatbot Service, Voice and Video Escalation Service, Administration Portal, Campaign Management Portal, Billing Portal, Onboarding Service, Supervisor Portal, and Messaging Service.