Essential Infrastructure Maintenance (EU)

Scheduled Maintenance Report for Live Assist for Microsoft Dynamics 365

Completed

Scheduled maintenance has been completed.

Posted Apr 09, 2024 - 21:18 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 09, 2024 - 18:34 UTC

Scheduled

During the maintenance period, CBA will perform backend maintenance on Live Assist for Dynamics 365.
During each maintenance period for a region, services will generally remain up and we expect very short, if any service outages.

Posted Apr 09, 2024 - 18:33 UTC

This scheduled maintenance affected: Co-browse Service, Chat Service, Chatbot Service, Voice and Video Escalation Service, Administration Portal, Campaign Management Portal, Billing Portal, Onboarding Service, Supervisor Portal, and Messaging Service.