CaféX will be performing essential maintenance to the Live Assist for Microsoft Dynamics 365 service in our European Union data centres on 31st July 2019. We're updating the platform that underpins our services to allow us to deliver features and scale faster than ever. For our fellow geeks out there, we’re migrating our infrastructure to a managed Kubernetes service.
The maintenance period will start at 06:00 UTC, last for approximately 2 hours and be completed by 08:00 UTC.
See this article in our KB for details of what we are doing, timings and service impact - https://support.liveassistfor365.com/hc/en-us/articles/360026311934