Maintenance for Infrastructure Software Updates: EMEA Region

Scheduled Maintenance Report for Live Assist for Microsoft Dynamics 365

Completed

The scheduled maintenance has been completed.

Posted Mar 26, 2023 - 06:01 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Mar 26, 2023 - 01:00 UTC

Scheduled

Our partner will be undergoing scheduled maintenance during this time to allow for accelerated supportability and up-to-date reliability. During this activity, Third Party Bots or Proactive Messaging may observe impacts in the first 3 hours of this maintenance window. Conversations may continue with delays, repeated bot requests, or messages may fail to be sent. Certain custom brand implementations may not function as expected. We apologize for the inconvenience.

Start time: Mar 25th 9:00 PM to Mar 26th 2:00 AM (EST)

Posted Mar 17, 2023 - 01:09 UTC

This scheduled maintenance affected: Chatbot Service, Campaign Management Portal, and Messaging Service.