Maintenance window announcement: APAC (Asia Pacific)

Scheduled Maintenance Report for Live Assist for Microsoft Dynamics 365

Completed

The scheduled maintenance has been completed.

Posted Mar 09, 2021 - 19:43 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Mar 09, 2021 - 16:00 UTC

Scheduled

This is an important announcement for all users of CBA Live Assist for Microsoft Dynamics 365.

CBA will be performing essential maintenance to the Live Assist for Microsoft Dynamics 365 service in our APAC (Asia Pacific) data centres on 9th March 2021.

The maintenance period will start at 16:00 (UTC), last for 3 hours and be completed by 19:00 (UTC).

During this time you may experience short periods of intermittent service.

Posted Feb 16, 2021 - 10:14 UTC

This scheduled maintenance affected: Co-browse Service, Chat Service, Chatbot Service, Voice and Video Escalation Service, Administration Portal, Campaign Management Portal, Billing Portal, and Onboarding Service.