Maintenance window announcement: EMEA

Scheduled Maintenance Report for Live Assist for Microsoft Dynamics 365

Completed

The scheduled maintenance has been completed.

Posted Jan 13, 2021 - 21:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 13, 2021 - 19:00 UTC

Scheduled

This is an important announcement for all users of CafeX Live Assist for Microsoft Dynamics 365.

CafeX will be performing essential maintenance to the Live Assist for Microsoft Dynamics 365 service in our EMEA (Europe) data centres on 13th January 2021.

The maintenance period will start at 19:00 (UTC), last for 2 hours and be completed by 21:00 (UTC).

Posted Jan 08, 2021 - 17:43 UTC

This scheduled maintenance affected: Co-browse Service, Chat Service, Chatbot Service, Voice and Video Escalation Service, Administration Portal, Campaign Management Portal, Billing Portal, and Onboarding Service.