Essential maintenance in North America to apply new certificates.
Scheduled Maintenance Report for Live Assist for Microsoft Dynamics 365
The scheduled maintenance has been completed.
Posted Mar 27, 2019 - 10:45 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 27, 2019 - 10:30 UTC
We will shortly be performing essential maintenance in the North America region to update certificates. There maybe some interruption to services during this short period.
Posted Mar 27, 2019 - 10:14 UTC
This scheduled maintenance affected: Co-browse Service, Chat Service, Chatbot Service, Voice and Video Escalation Service, Administration Portal, Campaign Management Portal, Billing Portal, and Onboarding Service.