Essential maintenance in North America to apply new certificates.

Scheduled Maintenance Report for Live Assist for Microsoft Dynamics 365

Completed

The scheduled maintenance has been completed.

Posted Mar 27, 2019 - 10:45 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Mar 27, 2019 - 10:30 UTC

Scheduled

We will shortly be performing essential maintenance in the North America region to update certificates. There maybe some interruption to services during this short period.

Posted Mar 27, 2019 - 10:14 UTC

This scheduled maintenance affected: Co-browse Service, Chat Service, Chatbot Service, Voice and Video Escalation Service, Administration Portal, Campaign Management Portal, Billing Portal, and Onboarding Service.