Essential maintenance in Europe to apply new certificates.

Scheduled Maintenance Report for Live Assist for Microsoft Dynamics 365

Completed

The scheduled maintenance has been completed.

Posted Mar 28, 2019 - 06:15 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Mar 28, 2019 - 06:00 UTC

Scheduled

We will shortly be performing essential maintenance in the Europen region to update certificates. There maybe some interruption to services during this short period.

Posted Mar 27, 2019 - 10:45 UTC

This scheduled maintenance affected: Co-browse Service, Chat Service, Chatbot Service, Voice and Video Escalation Service, Administration Portal, Campaign Management Portal, Billing Portal, and Onboarding Service.